General Terms and Conditions

1. Scope and Contracting Party

These General Terms and Conditions apply to all orders placed by customers through the StrapKlub online shop.

The contracting party is:

StrapKlub GmbH
c/o Andresen
Lydia-Rabinowitsch-Straße 10c
10557 Berlin
Germany

Email: info@strapklub.com
Telephone: +49 30 23593119

Customers within the meaning of these General Terms and Conditions may be either consumers or businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its trade, business or profession.

2. Offer and Formation of the Contract

The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding invitation to place an order.

You may initially place products in the shopping basket without obligation. Before submitting your binding order, you may change or delete your entries at any time using the correction options provided during the ordering process.

By clicking the final order button, you submit a binding offer to enter into a purchase contract for the products contained in the shopping basket.

Immediately after we receive your order, you will receive an automatic confirmation by email. This acknowledgement merely confirms that we have received your order and does not yet constitute acceptance of your offer, unless the email expressly states that the order has been accepted.

We may accept your offer within five days by:

• sending an express order confirmation by email,

• sending a dispatch confirmation by email, or

• delivering the ordered goods.

The relevant time is when the first of these actions occurs.

If we do not accept your offer within this period, no contract is formed. Any payments already made will in this case be refunded without undue delay using the original means of payment.

3. Contract Text, Correction Options and Contract Language

Before submitting your order, you can identify and correct possible input errors using the technical means provided during the ordering process.

We store the contract text after the contract has been formed. The order details and the contractual terms applicable at the time of the order will be provided to you by email or on another durable medium.

If you have created a customer account, you may also be able to view information about your orders there.

The contract languages are German and English, provided that the ordering process is offered in both languages. The language version selected during the ordering process is authoritative.

4. Prices and Shipping Costs

All prices stated in the online shop are total prices and include statutory value added tax.

Shipping costs may be charged in addition to the stated product price. The applicable shipping costs are displayed in the online shop, in the Shipping Policy and in the checkout before you submit your order.

Deliveries to countries outside the European Union may be subject to additional customs duties, import VAT or other charges. These charges are not levied by us and must be paid by you directly to the competent customs or tax authorities.

5. Payment Terms

The payment methods available for your order are displayed in the online shop and at checkout.

Unless otherwise stated for the relevant payment method, the purchase price is due when the purchase contract is formed.

Where payment is processed by external payment service providers, their additional contractual terms and privacy policies may apply.

6. Delivery and Availability of Goods

We deliver to the countries and regions that can be selected as delivery destinations in the online shop or at checkout.

The delivery time applicable to each product is stated on the product page or at checkout.

Unless otherwise agreed, delivery will be made to the delivery address provided by you during the ordering process.

If an ordered product is exceptionally unavailable, we will inform you without undue delay. If no contract has yet been formed, we will not accept your order in respect of the unavailable product. Any payments already made will be refunded without undue delay.

Partial deliveries are permitted insofar as they are reasonable for you. You will not incur any additional shipping costs as a result of a partial delivery initiated by us.

In the case of consumers, the risk of accidental loss of or accidental damage to the goods generally passes only when the goods are handed over to the consumer or to a third party designated by the consumer and entitled to receive them.

In the case of businesses, the risk passes when the goods are handed over to the carrier commissioned to transport them.

7. Retention of Title

The goods delivered remain our property until the purchase price has been paid in full.

8. Right of Withdrawal

Consumers generally have the statutory right of withdrawal.

Information about the conditions, time limits and effects of withdrawal, together with the model withdrawal form, can be found in our separate Right of Withdrawal policy.

The statutory right of withdrawal and statutory rights in respect of defects apply independently of one another.

9. Liability for Defects and Warranty

The statutory rights in respect of defects apply.

If the goods delivered are defective, you are in particular entitled to the statutory right to subsequent performance and—where the relevant statutory requirements are met—to a price reduction, withdrawal from the contract or damages.

Depending on the screen used and its settings, product images may differ slightly from the actual colour of the goods. Statutory rights in respect of defects remain unaffected.

For businesses, the duty to inspect the goods and give notice of defects pursuant to Section 377 of the German Commercial Code (HGB) also applies.

Any additional guarantees granted apply alongside the statutory rights in respect of defects and do not restrict them. Details are set out in the relevant guarantee statement.

10. Liability

We are liable without limitation:

• in cases of intent and gross negligence,

• for damage arising from injury to life, limb or health,

• under the provisions of the German Product Liability Act,

• where we have fraudulently concealed a defect, and

• to the extent of any guarantee expressly assumed by us.

In the event of a slightly negligent breach of a material contractual obligation, our liability is limited to the foreseeable loss or damage typical of the contract.

A material contractual obligation is an obligation whose fulfilment is essential for the proper performance of the contract and on whose performance the contracting party may regularly rely.

In all other respects, liability for loss or damage caused by slight negligence is excluded.

The above limitations of liability also apply for the benefit of our legal representatives, employees and vicarious agents.

11. Consumer Dispute Resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

12. Applicable Law and Jurisdiction

The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.

In relation to consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.

The statutory places of jurisdiction apply to consumers.

If the customer is a merchant, a legal entity under public law or a special fund under public law, Berlin is the exclusive place of jurisdiction for all disputes arising from contractual relationships between the customer and us. The same applies if the customer has no general place of jurisdiction in Germany or the European Union.

Last updated: 10 August 2026